Letter of Agreement

Upon your approval and signed Letter of Agreement, Jill Carty Designs will commence services which may include, but are not limited to: floor plans, sourcing items, selection of finishes, choosing paint colours, sourcing furnishings, lighting, wall art, custom window treatments, accessories, and shopping services, dependent upon your needs and requests. Design services beyond the initial 1 1/2 hr Design and/or Colour Consultations, are charged at an hourly rate of $95 per hour plus HST. Balance of 3D Design Concept Drawing packages are to be paid prior to the presentation date. While creating the design for your space, I will make recommendations based on my expertise and knowledge. However, the ultimate decision will be down to the “key decision maker” who will be appointed at the time of signing this agreement. A “key decision maker” will be responsible for all final decisions by verbal agreement, email response, or signing off on all aspects of the project. Once a key decision maker has been appointed and approvals from him/her have been granted, any changes made thereafter could delay the process and in turn increase the cost of the overall project. Jill Carty Designs accepts no responsibility for delays, shortages, or goods no longer available. If you need to cancel or reschedule an appointment, I ask 24 hours notice or charges could be applied to your invoice. For any correspondence such as emails, texts (none after 6pm), and phone calls, I log my time and charge accordingly. Custom sourced products cannot be cancelled or returned once the order is already in progress. Time and restocking fees for any returns will be billed accordingly on all returns. When purchasing products, dependent on a suppliers return policies, unless the product is damaged, it may be non-refundable or valid for an exchange only. Custom orders require 100% advance payment. If you wish to use my tradespeople for painting, sewing and upholstery services, Jill Carty Designs may be responsible for all liaisons in regards to scheduling work and receiving payment for such services, but is not liable for work performed. Jill Carty Designs does not take responsibility for trades hired by you, but will happily work with them to communicate our vision and expertise for your space. This agreement is valid for 6 months in the event of non communication from the client to Jill Carty Designs. A new Consultation would be booked to re engage services. As part of the redecorating process, we kindly ask to take photographs of your home throughout the project and of course upon completion. These may be used in future publications related to Jill Carty Designs for my website, social media including YouTube and printed materials. Upon signing this agreement, you are authorizing us to do so.